Leveraging digital transformation opportunities and initiatives to transform customer and employee experiences.
Today's business has more options for technology communication channels than ever before. Communications technology has the opportunity to delight customers and greatly improve employee productivity and should, therefore, be a key element of companies' digital transformation journeys.
For many companies, the digital transformation of their enterprise communications is just beginning. However, recent research indicates that they are prioritizing employee productivity as the main driver of their Digital Transformation initiatives, followed
closely by customer experience.
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