In this Windstream Whitepaper, we examine key factors that lead to savings with the adoption of Unified Communications as a Service (UCaaS), offering deeper insights and comparisons of total cost of ownership for a UCaaS solution versus customer-owned IP PBX. While many IT professionals believe that the total cost of ownership of on-premises IP PBX is lower than UCaaS, research indicates that the total cost output is more similar than expected.
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