A cornerstone of IT Operations Management (ITOM) has always been the CMDB (configuration management database), a master list of all the assets within an IT enterprise, and all the processes related to those items — in essence a codification of an enterprise's operating model. Modern operations, however, are more fluid and unpredictable than ever, made up of increasingly dynamic and ever-changing environments, and myriad applications and services, and CMDB-centric solutions simply aren't suited to the complexities of today's — and the future's — operations models. Download this Moogsoft-sponsored Tech Unplugged white paper to learn how AIOps addresses the challenges of this new era of multimodal IT.
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